ATTENTION: TO HELP PREVENT CREDIT CARD FRAUD, YOUR I.D. AND CREDIT CARD ARE REQUIRED WHEN PRESENTING YOUR ON-LINE TICKETS FOR SCANNING.
Arrival time is 15 minutes before your scheduled time slot. Missing your time slot will greatly extend your wait time. If you miss your time slot, you will be put into the next available time slot.
PLEASE TAKE YOUR ADVANCED PURCHASED TICKETS TO THE TICKET BOOTH WINDOWS MARKED "ON-LINE TICKETS GENERAL" OR "ON-LINE TICKETS R.I.P" (DEPENDING ON THE TICKET PURCHASED) FOR SCANNING. GROUP ADMISSION TICKETS ARE GENERAL ADMISSION TICKETS. After Credit Card/I.D. verification your online ticket will be scanned, and you will enter the event queue line. By purchasing online you have avoided the often very long lines at the box-office.
DO NOT DUPLICATE! If for any reason a copy of this ticket is made, the first scanned ticket to arrive at the event will be allowed entry, while the second ticket with the same bar code will be denied access. This ticket admits one person. It is good for one day ONLY. All other coupons, discounts or special offers are NOT valid with the ticket.
Return and Refund Policy: All ticket sales are final. No refunds, returns or exchanges. No refunds of service fees.
Severe Weather Policy: In the highly unlikely event we must close due to severe weather conditions (such as severe snow storms, hurricanes, power outages, etc), your tickets can be used as a general admission any day we are open. If we are closed due to severe weather conditions, it will be posted on our voicemail system at 201-716-2827. If we are forced to close due to severe weather conditions on a day we were scheduled to open for a one night special event, your tickets can be used for the next special event. We hold several per year. Unfortunately, we cannot make up an event if it is canceled due to severe weather conditions. Season pass holders are NOT granted refunds or "make ups" in the unlikely event an event is canceled. We reserve the right to cancel an event for any reason.
Shipping Policy: All on-line ticket purchases are printed from your computer, or scanned from your iphone/smartphone. Printed tickets are preferred. For schools, organizations, clubs, large parties and businesses that are purchasing by check (requires 15 day clearance period so book early), your physical tickets will be mailed to you, and you may proceed directly to the queue line on the night of your attendance.
Privacy/Security policy: Brighton Asylum DOES NOT sell or distribute the data we collect during the ticket purchase. We use your data to facilitate the purchase of your tickets, and to contact you regarding specific fair related activities. When you place an order for tickets you will be transferred to a secure website. All personal information, including credit card information, is communicated to us using encryption technology that prevents a third party from gaining access to this information.